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Warranty

Warranty coverage

All watches come with a 6-month warranty covering the proper functioning of the watch movement, starting from the date of delivery.

Due to the age and previous use of vintage watches, minor variations in accuracy, performance, or operation may occur. These variations are considered normal characteristics of vintage timepieces and are not considered defects.

Warranty exclusions

The warranty does not cover the following situations:

  • Damage caused by accidents, misuse, or improper handling
  • Damage or issues caused by unauthorized repairs or servicing
  • Exposure to water or moisture
  • Normal aging and everyday wear
  • Battery replacement, battery depletion, or issues caused by an old or depleted battery
  • Cosmetic imperfections such as scratches, marks, or signs of wear on the case, crystal, or strap
How to request warranty service

If your watch requires warranty service, please contact us with details of the issue and provide photos or videos showing the concern.

  • Warranty service is subject to inspection by our team to confirm that the issue is covered under warranty.
  • If the request is approved, we will provide return instructions. If possible, our team may first assist you with remote guidance instead of requiring the watch to be sent back.
  • Customers are responsible for the shipping costs for both sending the watch to us and receiving it back.
  • After inspection and repair, the watch will be sent back to you.


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